Quality leaders are often faced with a tall order: In order to elevate quality to its proper perception of a value center rather than a cost center they need to gain the executive sponsorship necessary to make this paradigm shift.
In this Research Spotlight LNS Research gives a framework for communicating the value that quality management can deliver when integrated across the enterprise with an executive business case.
In particular LNS Research explains how:
- Companies with executive sponsorship have on average adopted three times as many quality Operational Excellence best practices as those that have not
- Incremental business cases for Enterprise Quality Management Software (EQMS) can be converged into a master business case for quality management
- Organizations that have implemented EQMS have increased performance metrics like successful new product introduction (NPI) and Overall Equipment Effectiveness, by as much as 121% and 102%, respectively