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The Intelex Community Transitions to a Customer-Only Portal

Sandy Smith

At Intelex, we constantly strive to improve and enhance our customer experience. As part of that effort, we are transitioning to a vibrant, new Intelex Community that is available to customers only. Customers will be able to find answers to their questions about the Intelex platform and applications, experience increased engagement with experts from Intelex, share tips and tricks with their peers, and find content related to EHSQ thought leadership and events. 

We’ve spent the past year rethinking how to make the Intelex Community a useful tool for our customers: How to harness all of the wisdom that is shared in the Community between users and Intelex experts; how to notify users of updates and changes and new releases; how to engage in a meaningful way with our customers; and how to amplify that sense of community that builds trust and creates a shared experience. 

The new Community portal, which is launching soon, includes many of the features you love in the current community – forums where customers can ask and answer questions and access to ServiceNow for technical help – as well as renewed engagement opportunities with Intelex team members and subject matter experts, a user-friendly design, links to the Intelex.com blog, and expanded information and content in our forums. The new Community site also offers access to the Customer Idea Portal, which is so important to many of our customers. 

This Community site will be deprecated in August 2021 and will no longer be accessible. 

If you are not a customer but still want access to our webinars, Insight Reports, White Papers, Case Studies, Blogs, and more, please visit www.Intelex.com and click on Resources. If you are a customer, please reach out to your Customer Success Manager or csm@intelex.com if you have any questions.

 

March 15, 2021 @ 09:00 AM EDT

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